Contact
Tell us who or what you need to look into.
A short call is usually enough to scope a request. If you prefer to gather the details first, build a worksheet below and read it to the desk by telephone or fax. Not sure which desk fits? The screening, criminal records, business checks, and credit reports pages each explain their scope.
01 / Direct lines
Two desks, one standard
Records desk
Fax 817 563 9481
Screening, credit files, business research, and general record requests.
Languages
English
Se habla español
Requests can be taken in Spanish.
02 / Intake
What the desk will ask
- Who the request is about: the full name and any other names used.
- The date of birth, if you have it.
- Where the person has lived, with dates where you know them.
- Which counties or states you already associate with the subject.
- Which report you want, or the decision you are trying to make.
- Where to send the findings, and a number in case a detail needs a second look.
03 / Worksheet
Build a request summary
Fill in what you know. The page will assemble a clean summary that you can read to the desk or fax. Nothing is transmitted from this page. Looking for a service name first? The service catalogue lists all twenty one.
04 / Handling
What happens to your details
The report belongs to the person who ordered it.
Details you give us are used to run the search you asked for.
We do not sell the information you provide, and we do not pass it to another party for marketing. Findings are released to the person who placed the request.
Some courts and registries require a signed release before they will disclose a record. Ask the desk what a specific jurisdiction requires.
05 / Reference
If you are checking your own file
You have rights over your own records. These public offices explain them and take complaints when something is wrong. Links below open in a new tab.
Reporting steps and recovery plans when personal information is misused.
Guidance on credit files, scores, and the dispute process.
Legal research and advocacy on consumer credit, debt, and privacy.
A directory of state agencies that handle consumer complaints.
A starting point for federal, state, and local government services.
Federal rules on employment decisions and background information.
An overview of the federal court system and the records it keeps.
These are public resources, not endorsements.